Currently SPIBO is collecting ONLY Vendor Information. SPIBO will be available for buyers SOON...

FAQ

FAQs for VENDOR 

 

What is SPIBO?

• SPIBO is a noble platform for the young and emerging entrepreneurs of our society.                                     
• To date, no facility has been provided to bring any young entrepreneurs forward economically SPIBO is the 1st ever.                                     
• SPIBO is the E - Gateway to the future for this and the coming generation.                                     
• SPIBO is an app and website designed to offer customers an extensive yet highly personalized shopping and services experience. The culmination of over years of research, development, and testing, it can truly be called a 'super app' and aims to bring about a great services and shopping experience for its customers.                                   

Why SPIBO?

• To develop a mutually beneficial relationship through networking                                    
• To create, nurture, support and unite a new entrepreneurs                                    
• To provide respectable business platform to the educated youths in the society.                                   

Who can join SPIBO?

SPIBO is open to new and innovative start-up, local to national brands, as well as all types of service providers.     

Any of the following category relatable can join..

NoCategoryNo.CategoryNo.Category
1Apparel & Fashion14Furniture26Mineral & Metals
2Apparel & Fashion15Gifts & Crafts27Office & School Supplies
3Automobile16Health & Beauty28Packaging & Paper
4Brass Hardware & Components17Home Supplies29Pharmaceuticals
5Chemicals18Home Textiles & Furnishings30Pipes, Tubes & Fittings
6Computer Hardware & Software19Hospital & Medical Supplies31Plastics & Products
7Construction & Real Estate20Hotel Supplies & Equipment32Printing & Publishing
8Consumer Electronics21Industrial Supplies33Scientific & Laboratory Instruments
9Electronics & Electrical Supplies22Jewellery& Gemstones34Security & Protection
10Energy & Power23Leather & Leather Products35Sports & Entertainment
11Environment & Pollution24Machinery36Telecommunications
12Food & Beverage25Toys37Textiles & Fabrics
13Transportation    

How SPIBO is beneficial for me?

What if you getting the orders when you are playing with your kids? Or watering on your cotton fields? Or trekking on mountains? Or when you eat, sleep or take bath? Doesn’t that sound like a better way to run your business?
A fully integrated Business platform can significantly reduce the time and effort needed to manage your enterprise. To illustrate how so, let's look at what full integration means and explore some of the benefits individually.

• National & Global presence
• Wide market explore
• Streamlines the Customer Experience
• Reduces Administration and Labour Costs
• Improves Order Tracking and Customer Service
• Enables Targeted Content Delivery to Users
• Helps You Keep Inventory Under Control
• Faster business & service process
• Cost reduction
• Affordable advertising and marketing
• Flexibility for customers and vendors
• No, reach limitations
• Faster response to buyer/market demands
• Several payment and shipping modes

How it's different?

• SPIBO is the first time ever in history that a community introduces the concept of a multi-business module.
• Introducing a single platform for all that is a multi-business module including.
1. B2B
2. Franchise
3. Distributor
4. Business Wing
• This platform provides great services at a minimal cost.
• Include local brands to international brands and from a small pin to huge machinery.
                         

What are the basic Requirements for SPIBO?

Document to create an account

• Creating an account and Submit the vendors form.
• The GSTIN/PAN information of your selling business
• An active bank account to deposit payments.

How to List your products?

Once you have create your Vendor account, you can make your product available for sale on SPIBO through the listing process.

Who will Store & Deliver the products?

• Vendors will manage his/her own store at own space.
• Vendors will manage and fulfil the delivery with trusted & verified shipping partners.

How can I Grow my business with SPIBO?

Once you become an SPIBO Partner, you will have access to a host of tools and programs (both paid and free) to help your business grow.

What are the fees structure to list on SPIBO?

After successful registration process you will get the mail from SPIBO team.

Support is always a click away

As an SPIBO Partner, you will always have our support. If you have a question, we will answer it. If you are looking to outsource services to a professional service provider, we can help. Or, if you simply want to learn on your own, we are there to support you.

 

FAQs for Customer     

Order Related       

What is the Five-day Replacement Guarantee?

All products sold at SPIBO are covered under our 5 Day Replacement Guarantee. In case there are any fitting issues, damages, defects, or any other problem, notify us within 5 days from the date of delivery, and we will either refund your money or send a replacement product to you.

To get a defective item replaced or return the thing that does not fit you, contact Customer Service via email at [email protected] or phone at +91 7575001428, 7575001438, 7575001548, fill out the return form on our website within seven days from the date of delivery. The defective product or part will be recalled, and our quality team will check the issue.

The following products shall not be eligible for return or replacement under this 5 Day Replacement Guarantee:

• Any product that has been used                       
• Any product that has been sealed is broken                       
• Any product not in its original condition                       
• Any product that is returned without all original packaging and accessories, including the retail box and all other items originally included with the product at the time of delivery
• Any product without a valid and readable serial number, including but not limited to products with missing, damaged, altered, tampered, or otherwise unreadable serial number

What is the procedure to return a product to SPIBO?

To initiate a return, contact Customer Service via email at [email protected] or call us on +91 7575001428, 7575001438, 7575001548 or fill out the contact form on our website within 15 days from the date of delivery. Our customer service representative will help you with the process.

Please include the original contents, certificates, and any additional material sent with the shipment and ensure that the packet is sealed correctly.

How will I be refunded for the return?

Our QC team will inspect the return shipment upon receiving it at our Warehouse. Upon successful return processing, we will refund the purchase number of returned product(s). If you have paid online via credit card, debit card, or net banking, the refunded amount will be credited to your account.                      

Why can't I track my order even though it has been shipped?

Courier services usually take up to 24 hours to activate tracking for an order once it's been shipped. Please check again after the mentioned time.

Can I get my orders delivered at a specific time?

Please coordinate with the courier executive delivering your order to see if possible. Providing at a specific time may not always be an option for courier services due to their schedules.                                 

I missed the delivery of my order today. What should I do?

If you aren't present when our courier partner attempts to deliver your order, they will contact you. Two additional attempts will be made on consecutive days, after which your package will be returned to our fulfilment centres, and your account will be refunded for the order amount. If your order comes back to our fulfilment centres, you can request it to be re-dispatched depending on the availability.                      

Do you deliver internationally?

Yes, we deliver our products worldwide, but you need to check once before placing an order; for the international order, please get in touch with us at [email protected] .      

Bulk Orders & Business Inquiry       

 

I wish to become a Retailer/Brand Partner

Please email the details of the order you wish to place to [email protected] with the subject line "Vendor Inquiry" or fill out the contact us form.

I want to place a bulk order/I have a business query

Please email the details of the order you wish to put to [email protected] with the subject line “Bulk order.”